Appointment Reminders

Every missed appointment costs you money. Our automated reminders make it easy for patients to confirm and impossible to say “I forgot.”

Today’s patients use multiple digital channels and devices daily. Our multi-modal appointment reminders give you the ultimate patient communication tool. Choose the mode patients prefer and they’ll reward you by showing up for more appointments.

Convenience & Flexibility

Choose from voice calls in natural-sounding speech, SMS messages, or email reminders in English or Spanish. Patients can confirm their appointments immediately, or later at their convenience. Send your new patients welcome emails with important information and next steps for a smooth onboarding experience. With our eRx Reminders, you can even notify them when their prescription has been sent to the pharmacy.

Seamless Integration With Your EHR

Appointments statuses are updated in your EHR/PMS in real-time, eliminating the need for manual updates and ensuring you always have an accurate view of the schedule. Identifying cancellations earlier gives your staff more time to fill empty slots. Integrations with Centricity and other top EHRs are available. Contact us today to see if our Appointment Reminders solution works with your EHR.

Fully Customizable

Our solution is adaptable to your hospital or practice’s needs.

You control which appointment times, types, and doctors are available to patients. Patients can quickly see available appointments by date, time of day, and more to find the time-slot that works best for them.

Get Results With Automated Appointment Reminders

Fewer Missed Appointments

Appointment reminders have been proven to decrease no-show rates. By utilizing a combination of phone calls, text messages, and emails, you can reach your patients almost anywhere and increase the chances of them keeping their appointments.

Increased Profitability & Productivity

On average, staff members spend 1-2 minutes on each reminder call. Fielding callbacks and voicemail messages takes even longer. Automated reminders significantly reduce the administrative burden and free up your staff to focus on higher value activities.

Improve Patient Satisfaction

Patients love the ease of use and convenience of digital appointment reminders. Just like you, they have demanding schedules and they’ll appreciate that you value their time. Follow up with welcome emails and eRx notifications to show them just how much you care.